black_manul
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Pytanie z
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
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SODIMM
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DDR3
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VRAM
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ECC
Correct Wrong
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Pytanie z
Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?
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Roller
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Drum
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Transfer belt
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Ribbon
Correct Wrong
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Pytanie z
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?
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Disable the BIOS password.
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Enable TPM
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Enable multithreading
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Enable Fast Startup.
Correct Wrong
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Pytanie z
A user’s computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user’s port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?
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Network tap
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Punchdown tool
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Toner probe
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Crimper
Correct Wrong
https://www.youtube.com/watch?v=9gTA5kuL8YA
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Pytanie z
A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has video but no audio. Which of the following will MOST likely resolve the issue?
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Changing the input on the projector to VGA
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Changing the output on the PC to DVI
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Modifying the projector’s refresh rate
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Utilizing an HDMI connection
Correct Wrong
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Pytanie z
A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?
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Cat 5
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Cat 5e
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Cat 6
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Cat 6a
Correct Wrong
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Pytanie z
While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?
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Close other video software and retry.
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Adjust the conference software to a compatible resolution.
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Switch the video from the webcam to ג€conferenceג€ mode.
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Reseat or replace the webcam.
Correct Wrong
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Pytanie z
A user failed to gain access to a building’s entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?
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Bluetooth
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Biometrics
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NFC
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PIN
Correct Wrong
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Pytanie z
Which of the following components enables the input on a mobile device’s touch screen?
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OLED
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Digitizer
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Inverter
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CMOS sensor
Correct Wrong
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Pytanie z
A technician unboxed a new computer, plugged it in to a UPS, and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?
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Replacing the power supply
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Replacing the power supply
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Changing the CMOS battery
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Reseating the RAM
Correct Wrong
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Pytanie z
An online retailer wants to save money and is considering migrating to the public cloud so capacity can be added during the peak shopping season and automatically removed when the peak is over. Which of the following BEST describes this aspect of cloud computing?
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Rapid elasticity
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Metered utilization
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Shared resources
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High availability
Correct Wrong
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Pytanie z
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?
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Coaxial
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Shielded Cat 6
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Plenum Cat 5e
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Multimode fiber
Correct Wrong
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Pytanie z
A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the:
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power adapter
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battery
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system fan
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hard drive
Correct Wrong
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Pytanie z
A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
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Install the most recent firmware upgrade available for the printer.
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Contact the vendor for a hardware replacement.
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Reinstall the printer software and drivers, and then restart the printer.
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Read the installation manual and configure duplex settings.
Correct Wrong
100% na D
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Pytanie z
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?
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Hidden SSID
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Device interference
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Ethernet port flapping
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High ISP latency
Correct Wrong
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Pytanie z
A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?
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Replace the graphics card.
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Replace the screen, as the customer insists.
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Recommend the usage of an external display instead
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Ensure the backlight is functioning as expected.
Correct Wrong
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Pytanie z
A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?
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S.M.A.R.T failure
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IOPS failure
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DIMM failure
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RAID failure
Correct Wrong
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Pytanie z
A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?
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Hardware prefetcher
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Hyperthreading
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vPro
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VT-d
Correct Wrong
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Pytanie z
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?
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A USB 3.1 flash drive with BitLocker to Go installed
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An SD memory card with NTFS
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An xD memory card with ext3
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A portable hard drive with FAT32
Correct Wrong
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Pytanie z
Which of the following network devices is used to separate broadcast domains?
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Switch
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Wireless access point
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Router
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Hub
Correct Wrong
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Pytanie z
A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?
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DHCP
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AAA
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DNS
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ARP
Correct Wrong
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Pytanie z
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?
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RAID
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SSD
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S.M.A.R.T
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HDD
Correct Wrong
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Pytanie z
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
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Virtualization
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Clustering
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Load balancer
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Round-robin DNS
Correct Wrong
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Pytanie z
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
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Inquire about possible changes.
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File a damage report.
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Requisition a new scanner.
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Attempt to clean the scanner.
Correct Wrong
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Pytanie z
The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?
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Grant all registered employees access to each machine.
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Restrict device access to only the user to whom the laptop is assigned.
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Limit device access to departments and guest users.
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Give each team member a USB drive that bypasses the reader to allow guest users to log in.
Correct Wrong
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Pytanie z
A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?
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RAID 0
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RAID 1
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RAID 5
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RAID 10
Correct Wrong
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Pytanie z
An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8- pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?
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The UPS, as 115V is insufficient for the configuration and should be increased to 220V
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The power supply, as 200W is insufficient when the GPU is heavily tasked
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The graphics card, as it is the component that triggers the unexpected reboots
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The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots
Correct Wrong
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Pytanie z
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
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Try to set as many pins as possible.
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Install an adaptor to create a universal socket.
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Verity the socket type and manufacturer.
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Find a compatible motherboard for the CPU.
Correct Wrong
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Pytanie z
A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?
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Sandbox
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VDI
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Private cloud
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SaaS
Correct Wrong
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Pytanie z
A user acquired a new workstation and is attempting to open multiple large Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?
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Increase the swap partition.
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Upgrade the CPU in the workstation.
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Upgrade the power supply in the workstation.
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Upgrade the RAM in the workstation.
Correct Wrong
A (60%) D (40%)
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Pytanie z
Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?
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SNMP
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SSH
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FTP
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Telnet
Correct Wrong
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Pytanie z
A user connects a smartphone to a laptop. Which of the following types of networks has the user created?
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PAN
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MAN
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WLAN
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LAN
Correct Wrong
Personal Area Network
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Pytanie z
A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?
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Thumbprint/retinal scan
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Password/password
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Password/thumbprint
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Password/PIN
Correct Wrong
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Pytanie z
An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone’s data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?
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Tethering to a corporate-owned laptop
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WPA2-Enterpise wireless
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Corporate enterprise email
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Mobile device management
Correct Wrong
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Pytanie z
A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?
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Cross-platform functionality
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Software compatibility
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Test case development
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Sandbox environment
Correct Wrong
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Pytanie z
A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors. Which of the following memory types is MOST likely required?
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Dual-channel
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Triple-channel
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Single-channel
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Quad-channel
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Error correction code RAM
Correct Wrong
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Pytanie z
A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?
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Domain Name System
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Gateway
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Subnet
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IP address
Correct Wrong
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Pytanie z
A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produces sound, but the soundbar does not. Which of the following is the MOST likely cause of the issue?
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The volume on the TV needs to be turned up.
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The conference call needs to be unmuted for audio.
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An incorrect HDMI cable is being used.
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The TV’s HDMI-ARC port is not being used.
Correct Wrong
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Pytanie z
Which of the following is a method that can be used to securely connect a remote user’s laptop to a corporate server?
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WAN
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VPN
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SSL
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DHCP
Correct Wrong
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Pytanie z
A technician was called in to look at a user’s PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?
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The hard disk drivers have been corrupted.
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The HDD cables need reseating.
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A RAID disk failed.
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The HDD has no free space.
Correct Wrong
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Pytanie z
Which of the following network types would be used in a server room to connect virtual servers to high-speed storage?
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WAN
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PAN
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MAN
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SAN
Correct Wrong
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Pytanie z
A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?
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mSATA SSD
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M.2 NVMe SSD
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2.5 SATA SSD
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2.5 SAS HHD
Correct Wrong
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Pytanie z
An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?
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Coaxial
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Plenum
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Cat 5e
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Fiber
Correct Wrong
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Pytanie z
Which of the following is an unsecure remote access protocol?
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SSH
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HTTPS
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SFTP
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Telnet
Correct Wrong
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